New members cannot create an account

Sally Kirtomy Posted in Technical Support 10 years ago

Hi friends,

it looks like nobody can sign up to our forum. I received emails like this.

"I'm trying to create an account on the femblog.us website, but it won't let me. For some reason when I click on create account the "male" turns red. I obviously said I was female, so I don't understand what's going on. Does the system think I'm a male?? I'm looking down and checking - nope.
Let me know if there's some sort of glitch. "

Can you please help? I checked this and when I tried to create an account it was not possible.

Kind regards
Sally K.

Replies
German Sally Kirtomy Replied 10 years ago

... also the username must be a single name (no blanks)....

in Sathish kumar Replied 10 years ago

thanks for the bug report

German Sally Kirtomy Replied 10 years ago

Ok, looks like I found the problem myself:

The password was too short and this caused the 'male'-button to turn red...

Sally K.