Verification&reset mail not send?

Malik Umer Farooq Posted in Technical Support 7 years ago

Web link: http://www.ossn.my-mos.com/ossn/
Hosting: hosting24
Reset password Error: Cannot reset password! Please try again later.
But during creating accounts there is no errors but email not send
System information throught component : http://www.ossn.my-mos.com/ossn/ossninfo

Replies
pk Malik Umer Farooq Replied 7 years ago

Download form http://www.ossn.my-mos.com/ossn.zip
db not included
thanks

German Michael Zülsdorff Replied 7 years ago

Okay, the script is working.

  1. Please zip this script and send it to [email protected], so I can see what's inside
  2. Disable all extra components except system-info, so I can verify your configuration

Then I'll try to register a demoduck user at your site and see what happens...

pk Malik Umer Farooq Replied 7 years ago

Now here http://www.ossn.my-mos.com/ossn/testmail.php
mailer is work check yourself
help me sir please

German Michael Zülsdorff Replied 7 years ago

In the beginning you reported an Ossn mailer problem with www.ossn.my-mos.com/ossn

but you installed the testscript on my-mos.com/extra/ - that's a diffent domain!

I have just checked it - and it's working, yes.
But that doesn't mean it would work on your other domain, too.
So, please copy the same script to www.ossn.my-mos.com/ossn and verify from there.

pk Malik Umer Farooq Replied 7 years ago

Check yourself still same problem in my hosting web problem solved

pk Malik Umer Farooq Replied 7 years ago

Sorry the problem is with hosting server
https://my-mos.com/extra/testmaile.php its not work
Hosting provider said ""I'm checking this right now! :)
Okay, the issue seems to be not in the script, but email services it self
Investigating why the emails aren't being sent. I'll need to forward this issue to our system department as I'm unable to locate the issue causer myself.
I'll need to convert this chat into a ticket and we will reply to you as soon as possible.""

German Michael Zülsdorff Replied 7 years ago

I have 2 more questions:
1.) Did the hostinger mailer code example work for you?
2.) If not - did you get feedback from hostinger why, and what is going wrong?

Indonesian Arsalan Shah Replied 7 years ago

When you connect the SMTP component what do you see while you save the settings in administrator panel fo SMTP? did your connection succeed when yous save SMTP settings or not?

pk Malik Umer Farooq Replied 7 years ago

i install SMTP component form github and fill configuration still not send and same error in reset form

German Michael Zülsdorff Replied 7 years ago

Contact hostinger support about what's special with their mailer.
Maybe you need to use the Ossn SMTP component.
In parallel feel free to run the test described on
https://www.hostinger.com/tutorials/website/how-to-send-emails-using-php

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