Website down after server crash Was working grate

Chip feldman Posted in Technical Support 6 years ago

The server crashed on my hosting when it came back it was not working properly.
I asked them to fix it and they made it better but groups was not working.
So I told them about it and asked if they could fix that.
Now the whole thing is messed up bad.
It was working fine until the server crashed.
This is there answer.
Hello,

Thank you for the updates.

I have checked the browser developers console and noticed the following messages:

VM105:1 Uncaught ReferenceError: Ossn is not defined
at eval (eval at <anonymous> (jquery-arhandler-1.1-min.js:23), <anonymous>:1:59)
at HTMLDocument.<anonymous> (jquery-arhandler-1.1-min.js:23)
at j (jquery-1.11.1.min.js:2)
at Object.fireWith [as resolveWith] (jquery-1.11.1.min.js:2)
at Function.ready (jquery-1.11.1.min.js:2)
at HTMLDocument.J (jquery-1.11.1.min.js:2)

Uncaught SyntaxError: Unexpected token < ossn.en.language.js:1

Uncaught ReferenceError: Ossn is not defined
at home:31

And many similar. I would recommend you to address this issue to a certified web developer knowledgeable in OSSN application. You can also address this in the application community

Can any one advise me on how to fix this what to do.
Thanks

Replies
us Chip feldman Replied 6 years ago

So I guess he needs a better server.

Indonesian Arsalan Shah Replied 6 years ago

Hi Chip, i already replied to your support ticket, the error is directly related to your hosting provider and seems the server is not responding in correct time.

https://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html states

10.5.4 503 Service Unavailable
The server is currently unable to handle the request due to a temporary overloading or maintenance of the server....

us Chip feldman Replied 6 years ago

This is a copy of the whole thing
Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

us Chip feldman Replied 6 years ago

I installed this for a friend. He was about to buy it then this happened.
I know it's not the software it's the server crash I think

us Chip feldman Replied 6 years ago

OK I had them restore it back one day and I can login now but still can't get groups.
I get services unavailable Please try again later error 503