My site is not showing/appearing good on Mobile.

kalu uduma Posted in Technical Support 5 years ago

Please i need urgent help, this is how my site is appearing on mobile view, The links just divided the screen into 2 equal parts.

As shown on the screenshot , what can be the issue please somebody help me out. via the link

https://prnt.sc/pmsvg4

Replies
German Michael Zülsdorff Replied 5 years ago

Turn your phone 90°.

Indonesian Arsalan Shah Replied 5 years ago

i'll try to look that in future.

ae Kalu uduma Replied 5 years ago

How can have the feature of adding profile cover image on mobile phone?

I have already installed the TouchPunch 1.0 component, yet no effect..

Thank you

ae Kalu uduma Replied 5 years ago

Thank you @Arsalan, the problem is solved.. am grateful

Indonesian Arsalan Shah Replied 5 years ago

Go to your website administrator panel .

  1. Go to components
  2. Delete Pre Loader Optimizer 1.1

  3. Download v1.2 here : https://www.opensource-socialnetwork.org/component/files/536159/optimize-pre-loader-1-2.zip

  4. Install it
  5. Enable it
ae Kalu uduma Replied 5 years ago

Good Morning @Arsalan,

I have just checked now am using the pre-loader Version 1.1

Please how will i get the latest version please? My because i need to correct and fix the issue.

Thank you as am waiting patiently.

Indonesian Arsalan Shah Replied 5 years ago

I believe you are using old version of Pre Loader Optimizer, are you sure you are using 1.2 ?