Oliver Mankewitz
Posted in Technical Support 5 years ago
OSSN throws an error while trying to reset the password after clicking the link in the e-mail was sent.
Errormessage: Cannnot reset password. Please try again later.
I tried. Several times... ;)
Just an information.
I dont need any further help right now, bcause I remembered my password. Obviously....
Regards,
Oliver
Oliver Mankewitz
Replied 5 years ago
Hm. Strange. Maybe a cookie thing? Dunno...
Arsalan Shah
Replied 5 years ago
Thank you for explanation, i have looked into it and the password reset function works fine.
After this i was able to login into account with new password, i have tested this with new test account and it worked. So it looks like there something wrong with password, pattern etc.
Oliver Mankewitz
Replied 5 years ago
Hi, Arsalan!
Yes, youre right. I forgot my password, and used the reset password function to reset it.
I received the verification/activation eMail and clicked the given link.
Than, I had to give a new pass which wasnt functioning. The errormessage appeared.
I tried some times but than remembered my old pass so I could login. Thats all I know.
Regards,
Oliver
Arsalan Shah
Replied 5 years ago
@Zetman, i believe oliver means https://www.opensource-socialnetwork.org/resetlogin
However i tried to reset password https://www.opensource-socialnetwork.org/resetlogin and it worked. You need to enter your email address.
Michael Zülsdorff
Replied 5 years ago
Please provide more details and follow the instructions in
https://www.opensource-socialnetwork.org/wiki/view/1101/how-to-report-a-bug-error
case B
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