Rich Burgess
Posted in Technical Support 4 years ago
Hey!
So I just tried to do an install on a subdomain on my web host (AwardSpace) I checked the requirements Mcrypt, curl, php 7.3, mod_rewrite etc and made sure everything was present and enabled....
Went through the install process and as soon as it finished I am presented with a white screen...
I don't see an error log file or an error log table in the DB so just wondering if anyone has suggestions for tracking down the issue.
Rich Burgess
Replied 4 years ago
no it was already pre installed... I am using a web hosting service to which I don't have access to command line... but it does have the requirements available...
If I need to do command line changes to get it working then I will have to figure something else out.
Arsalan Shah
Replied 4 years ago
Rich Burgess
Replied 4 years ago
I ensured mcrypt was installed as I did some searching and found old posts with similar issue to this and they stated enabling mcrypt resolved.
openssl is also already installed and working - http://prntscr.com/suju74
Arsalan Shah
Replied 4 years ago
OSSN doesn't require mcrypt its requires openssl, you should see following https://www.opensource-socialnetwork.org/wiki/view/3994/how-to-install-ossn-on-ubuntu-x64-using-command-line
Rich Burgess
Replied 4 years ago
I created a php file with the phpinfo command to list the modules installed.
I had to add mcrypt to the php.ini file to get it activate it.
(screen shots)
It shows the correct php version - http://prntscr.com/suimy0
and mcrypt being enabled - http://prntscr.com/suinap
etc
Arsalan Shah
Replied 4 years ago
First of all i am not sure how did you checked that mcrypt was present and enabled on php 7.3 ?
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