Stephen Holton
Posted in Technical Support 4 years ago
I seem to be getting password reset emails inconsistently; sometimes they are sent... other times there is nothing (according to my users - and yes, they checked their spam folders).
My personal experience is that the reset emails can take a long time to arrive.
I noticed the following message in the error log:
[09-Jun-2020 01:34:03 America/NewYork] PHP WARNING: 2020-06-09 01:34:03 (EDT): "escapeshellcmd() has been disabled for security reasons" in file /home/vetsspace/publichtml/classes/mail/class.phpmailer.php (line 1442)
I realize its just a warning - but should this be cause for alarm?
Stephen Holton
Replied 4 years ago
Thank you... I had issues with the SMTP component when I first tried it, but after some more tweaking, it seems to be working!
Arsalan Shah
Replied 4 years ago
You need to send this error to your hosting provider and ask them enable that component.
OSSN have nothing to do with the inconsistency it is something that your hosts can fix. Seems their mail server is slower. The other solution would be use the https://github.com/opensource-socialnetwork/SMTP and use some SMTP mail provider.
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