Michael Atencio
Posted in Technical Support 4 years ago
I finally have members joining but they are getting an error message that they aren't validated. I set up the SMTP but it's not working.
[Topic is Close]
Michael Zülsdorff
Replied 4 years ago
Thank you for your feedback, Michael.
Michael Atencio
Replied 4 years ago
It turns out the hosting company had an issue and had misconfigured the server. They finally fixed it. My mail.domain.com should have been acclain.nsjet.com. Nowhere on their site does it say this... Now everything is matching. The software works correctly. Thank you for your assistance. You are all awesome!
Michael Zülsdorff
Replied 4 years ago
Okay,
before guessing into blue any further, please install the System Info component and provide the list of open ports.
This way we'll get an idea whether there are any SMTP servers listening on your machine at all.
Elliot Alderson
Replied 4 years ago
@Michael Atencio
Put Secure SSL/TSL Setting Port 465 in port section then see
Michael Zülsdorff
Replied 4 years ago
Okay,
let's start with the smtp server you cannot connect to:
Which mailserver software did you set up on your machine?
Michael Atencio
Replied 4 years ago
Here are my settings. I have tried them but nothing works.
Michael Atencio
Replied 4 years ago
Elliot Alderson
Replied 4 years ago
If ur site is "indigomagick.com" so put in your mail server section "mail.indigomagick.com" see what u written in mail server section. make sure your port is correct
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