Prashant Kumar
Posted in Technical Support 4 years ago
Hello Team,
ossn sometimes compeletly messed up by Wordpress I think. Yesterday I received email that Wordpress plugins have been updated, thereafter site was completely changed from ossn to some Wordpress theme. Though I had backup and restored it. Again today faced an issue, when I clicked login than didn't see any response except all buttons disappeared. Any how I also recovered it. I think plugin has created some files or folder which are creating trouble for ossn. Can anyone guide how to clean ossn from Wordpress plugin issue I think. I have no Wordpress plugin installed still I see issue
Michael Zülsdorff
Replied 4 years ago
wordpress is installed for subdomain
And that means? Nothing.
(Sub-)Domains in general are just virtual pointers to a physical webspace.
You may have hundreds of subdomains pointing to the same directory ... basically not wrong or forbidden, but likely to end in a mixup in case you running different software installations in that space.
So check your server configuration again and make sure that each domain points to a directory which is neither a parent nor a child of another domain.
Prashant Kumar
Replied 4 years ago
Yes Z Man, wordpress is installed for subdomain but I received notification mentioning my domain name i.e. ossn. I don't know if this ossn counted as Wordpress website. Thanks
Michael Zülsdorff
Replied 4 years ago
Most likely you're receiving this mail
because you either had or still have installed Wordpress in parallel to Ossn on your webspace.
Prashant Kumar
Replied 4 years ago
in my ossn website admin panel, there is no plugin installed, still I received mail. I know ossn doesn't support Wordpress plugins so never installed.
Michael Zülsdorff
Replied 4 years ago
You wrote
I have no Wordpress plugin installed
and
Yesterday I received email that Wordpress plugins have been updated
That is exactly what I would think about first ;)
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