Could not upload new components and cache when enabled breaks the website

Eyad Tamer Posted in Technical Support 3 years ago

My website is hosted by 000webhost, my website was disabled due to less views of of it. After re enabling it, my website couldn't upload components and when I enable cache, the site goes a white screen and I disable the cache on the phpMyadmin. It responds with the following error when I upload a component: Cannot create temporary data directory. Please help me!

Replies
Indonesian Arsalan Shah Replied 3 years ago

Try to delete that component you installed. Then try to restore the cache from administrator panel. If you have a backup to restore.

eg Eyad Tamer Replied 3 years ago

OK, but my website was working fine before disabling. Please help!!

Indonesian Arsalan Shah Replied 3 years ago

I see this issue common with other people using these type of providers. There is something wrong not letting cache to be generated.