Logo upload failed - smaller image won't upload

Wilson Tarbuckles Posted in Technical Support 3 years ago

I'm trying to upload the new images to this page: /administrator/settings/goblue

The larger image uploaded without a problem, but the smaller one just keeps saying logo upload failed.

I've tried with several images on my local machine

Any advice?

Thank you!!

Replies
German Michael Zülsdorff Replied 3 years ago

Admittedly the line "Admin Logo (180x45 - 500 KB JPG)" is not really precise:

  • aspect ratio 180x45: not mandatory, but other dimensions may garble your admin backend page
  • maximum file size 500 kB: mandatory, files of larger size will be rejected
  • file type JPG: mandatory, other file types (PNG, GIF, etc) will be rejected

Please provide one of the trouble causing files and have a look into
https://www.opensource-socialnetwork.org/wiki/view/1101/how-to-report-a-bug-error-issue

us Wilson Tarbuckles Replied 3 years ago

Michael,

Thanks for the reply! I'm talking about the smaller one (180x45), not the lager one.

German Michael Zülsdorff Replied 3 years ago

Admittedly the line "Site Logo (450x90 - 500 KB PNG)" is not really precise:

  • aspect ratio 450x90: not mandatory, but other dimensions may garble your frontpage
  • maximum file size 500 kB: mandatory, files of larger size will be rejected
  • file type PNG: mandatory, other file types (JPG, GIF, etc) will be rejected
us Tito millan Replied 3 years ago

ty for joining

us Tito millan Replied 3 years ago

may be try width 181 high 45 work for mine

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