How to setting of videos components

Saqib Saleem Posted in Technical Support 2 years ago

enter image description hereHello
i have a problem regarding videos upload components i never know how to put directory of ffmpeg i share screenshort of my videos components setting page please guide me how i fix i disscuss my service providors he said to me all is ok install ffmpeg on my hosting

Replies
Indonesian Arsalan Shah Replied 2 years ago

Then the problem is with your provider.

  1. Ask them to make sure its ffmpeg 4.x
  2. PHP exec and shell functions are enabled
  3. Your account allowed to access /usr/bin/ directory
  4. open base directory restriction not in effect.
  5. You are not using PHP-FPM for your cPanel account
  6. You are using mod apache for it you can check in Easy Apache menu.
pk Saqib Saleem Replied 2 years ago

enter image description here

see this please

pk Saqib Saleem Replied 2 years ago

enter image description here

i put same like this /usr/bin/
but never found i talk to service provider they said never block php exec

Indonesian Arsalan Shah Replied 2 years ago

Please don't use the capital letters again.

enter image description here

pk Saqib Saleem Replied 2 years ago

Please share with me some screenshots of videos setting page with giving path so i understanding

pk Saqib Saleem Replied 2 years ago

TELL ME PLEASE WHAT THE PATH I NEED TO ENTER
/usr/bin/ffmpeg /usr/include/ffmpeg /usr/share/ffmpeg /usr/share/man/man1/ffmpeg.1.gz
HERE I PUTT FULL PATH PLEASE TELL ME WHAT I NEED IN VIDEOS SETTING

pk Saqib Saleem Replied 2 years ago

/usr/bin/ffmpeg /usr/include/ffmpeg /usr/share/ffmpeg /usr/share/man/man1/ffmpeg.1.gz
This one is full ffmpge path tell me where I start put in videos

Indonesian Arsalan Shah Replied 2 years ago

Please read the text correctly what its said. Why you putting the full path it never said that.