Admin config issue after power failure

Chris Smit Posted in Technical Support 10 months ago

Good day, I had installed OSSN on our url and us here in sunny South Africa have a phenom called loadshedding.
So I had installed and condigured the site with admin profile and then loadshedding hit and the installagion xompleted and the app is active and working but I cannot login with my admin credentials at all and the admin email appears to be unreachable because a password reset request result with a email not recognised reply

Replies
Zuang Chris Smit Replied 10 months ago

Hi Arsalan, Thank you for your reply.
Yes it is a problem over here.
Ok I have created a new user and all is cool so its not yhe system.
I still need to access ghe admin panel/backend

Indonesian Arsalan Shah Replied 10 months ago

Chris,

I am aware of Load Shedding phenomena Where they shut down the electricity 😂😂😂😂😂
Please try following

  1. Create new user
  2. Validate email
  3. Login

If it logins works please let us know here.