Mark Lashmar
Posted in Technical Support 6 years ago
Hello team!
I notice the when I was in the admin section the dashboard is not reflecting the correct amount of users listed, it shows "Users (354)" but according to the "My Ossn Info" data there are over 478 Users registered. Is there a way I could correct this on the dashboard. This must have happened when I recently updated from ossn version 4.6 to 5.0
My ossn info:
Version 5.0
Site URL https://www.(sitename).com/
Install Dir /var/www/vhosts/(sitename)/httpdocs/
Install Dir Owner(Id) [Perms] (sitename) [0750]
Data Dir /var/www/vhosts/(sitename)/ossndata/
Data Dir Owner(Id) [Perms] (sitename) [0777]
Data Dir Size 1709075717 bytes
Site Notification Email noreply@(sitename)
Cache State 1
Members 478
Thanks for the excellent support.
Regards
Mark
[Topic is Close]
Michael Zülsdorff
Replied 6 years ago
Thanks for providing details.
Strange enough, I was just calling your ossninfo page myself and got 355 members, that's 1 member more than on your screenshot. Which can make sense with 1 new registration in the meantime. At least it's far from those 478 from your initial posting.
Aside from that I was trying to register as zetman (ossninfo shows 356 now) but getting no activation mail.
Mark Lashmar
Replied 6 years ago
Hello ~Z~ Man
Thanks for the quick reply.
I check the Dashboard female + male = total (354) which tallies with the supplied info.
UserManager/ListUsers: 49 pages
Unvalidated users: 0
Hope the screenshots assist you.
Oh yes, sorry 'sitename.com' is dirtibook.com
Thanks
Mark
Michael Zülsdorff
Replied 6 years ago
He Mark,
I just installed SystemInfo 1.8 on my own test site to asure it's not displaying any nonsence.
And no, everything looks fine here: same number of users as on the dashboard.
Question:
What's happening when you hover that pie-chart on your dashboard? Is female + male = total users?
And on UserManager/ListUsers: How many pages are you getting there?
And do you have any number of unvalidated users?
Aside from that: I doesn't make much sense to provide links like 'sitename.com' :)
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