Bob Weston
Posted in Technical Support 4 years ago
I have been hunting around trying to find some information regarding the videos component in relation to thumbnails but cannot find anything. When I upload videos to my site there is never a thumbnail. I am wondering if there is something I need to set to make this happen. I noticed there is a file called VideoThumb.php in the classes folder of the component which looks like it controls the creation of the thumbnail. I changed it from 5 seconds to 25 seconds to see if maybe 5 seconds was too early... but I never see a thumbnail.. can anyone help with this?
Bob Weston
Replied 4 years ago
I did what you said and upgraded to the latest version 4.3.1:
ffmpeg version 4.3.1 Copyright (c) 2000-2020 the FFmpeg developers
built with gcc 4.8.5 (GCC) 20150623 (Red Hat 4.8.5-39)
configuration:
libavutil 56. 51.100 / 56. 51.100
libavcodec 58. 91.100 / 58. 91.100
libavformat 58. 45.100 / 58. 45.100
libavdevice 58. 10.100 / 58. 10.100
libavfilter 7. 85.100 / 7. 85.100
libswscale 5. 7.100 / 5. 7.100
libswresample 3. 7.100 / 3. 7.100
Hyper fast Audio and Video encoder
usage: ffmpeg [options] [[infile options] -i infile]... {[outfile options] outfile}...
Still have the same issue:
Arsalan Shah
Replied 4 years ago
ffmpeg 2.x 3.x have issue please try to use 4.x version.
Bob Weston
Replied 4 years ago
1: Screen shot:
2: Panel: cPanel/WHM
3: PHP Authorization: Yes, everything else works such as videos and images throughout the entire site
4: FFMPEG Version: ffmpeg version n2.8.17
Output from server:
[root@server ~]# ffmpeg
ffmpeg version n2.8.17-dataworld-technology.com Copyright (c) 2000-2020 the FFmpeg developers
built with gcc 4.8.5 (GCC) 20150623 (Red Hat 4.8.5-39)
configuration: --prefix=/root/ffmpegbuild --extra-cflags=-I/root/ffmpegbuild/include --extra-ldflags=-L/root/ffmpegbuild/lib --bindir=/usr/bin --pkg-config-flags=--static --extra-libs=-ldl --enable-version3 --enable-libvpx --enable-libmp3lame --enable-libtheora --enable-libvorbis --enable-libx264 --enable-libx265 --enable-libvo-aacenc --enable-libxvid --enable-ffplay --enable-gpl --enable-postproc --enable-nonfree --enable-avfilter --enable-pthreads --enable-libfdkaac --enable-libopus --enable-libspeex --extra-version=dataworld-technology.com
libavutil 54. 31.100 / 54. 31.100
libavcodec 56. 60.100 / 56. 60.100
libavformat 56. 40.101 / 56. 40.101
libavdevice 56. 4.100 / 56. 4.100
libavfilter 5. 40.101 / 5. 40.101
libswscale 3. 1.101 / 3. 1.101
libswresample 1. 2.101 / 1. 2.101
libpostproc 53. 3.100 / 53. 3.100
Hyper fast Audio and Video encoder
usage: ffmpeg [options] [[infile options] -i infile]... {[outfile options] outfile}...
Arsalan Shah
Replied 4 years ago
Bob Weston
Replied 4 years ago
Hi Arsalan,
the FFMPEG is set up.. the only configuration available is the path.. The videos upload and convert, there is just no thumbnail... only a black screen with a play button.
Arsalan Shah
Replied 4 years ago
Due to the many requests in the past for additonal features and components we have decided to develope a premium version. Features like Hashtags, Videos, Polls, Events, Stories, Link Preview, etc included in it.
$199 (Life Time)
